Helene Koch

Director of Account Management

Helene has been with FirstPerson since the beginning of the business. Her high school management job provided Helene a foundation in leadership and customer service that she uses every day as FirstPerson’s Director of Account Management. These skills paired with more than 30 years of experience in benefits make her one of a kind.

Much like FirstPerson, Helene cares about people—clients, their employees, and our employees. She is committed to delivering high quality, personal service to clients and ensuring their employees understand their benefits (and does it in style!).

Helene’s expertise, Life and Health Insurance license, and long-lasting relationships with carriers all give her an edge with client delivery. And to always ensure successful delivery, she leads the Account Executive Team at FirstPerson with a Coke Zero in hand.

Strengths: Arranger, Adaptability, Empathy, Harmony, Positivity