It’s been over a hundred years since the first human resources department was established by The National Cash Register Company in 1901, but some HR departments haven’t changed. They’re still focused on risk, compliance, and the transactional side of it, despite the fact a whole new era of the workplace is beginning.
- How the HR function is changing
- Why employees provide a real competitive advantage to their organizations
- Why and how companies must address their employees’ needs to keep them engaged
- How organizations can apply customer experience principles to the employee side