Katz, Sapper & Miller

Improving on the best

Challenge

As a perennial honoree in “Best Places to Work” listings as well as a firm that values progressive employee policies, Katz, Sapper & Miller walks a fine line between maintaining its winning ways and staying ahead of the competition. As health benefit costs have increased, the firm has worked hard to offer options that limit bottom-line impact while still providing value to the firm and its workers.

Solution

In the process of updating Katz, Sapper & Miller’s benefit and wellness offerings, FirstPerson focused first on helping employees understand the context for the changes and the value of the plan improvements. Then it designed a plan that could serve both as logical complement and stark contrast to the existing plan. At the same time, FirstPerson helped Katz, Sapper & Miller design incentive programs that would increase participation in wellness and preventive screenings.

FirstPerson has continued to help us evolve.

—Jim Nestor, Katz, Sapper & Miller

Results

The people at Katz, Sapper & Miller say FirstPerson helped to improve on a benefits and wellness plan that already was considered top-notch while preventing the negative backlash that so typically accompanies any benefit changes.