Important Anthem Member Updates

Anthem and Suburban Health Organization (SHO) Reach Contract Agreement

Anthem and Suburban Health Organization announced today that they have finally reached a contract agreement that will take effect on January 1, 2011.

The hospitals operated by SHO (Hancock Regional, Riverview, Hendricks Regional, Westview, Henry County, and Witham Health Services) will all continue to be part of Anthem's hospital network, as will affiliated physicians.

If you would like more information, SHO has shared details about the agreement on their website:  Update from Suburban Health Organization 

If you have questions regarding this new contract agreement, please contact your FirstPerson Account Executive or Client Advocate.

Anthem Offers New Imaging Cost Comparison Service

Anthem has a variety of resources available to help health care consumers make the most cost efficient choices. Their latest service will aid members in finding the best locations and prices for CT scans and MRIs. Here's how the service works:

1. The member's doctor will call Anthem to precertify the imaging service.
2. The doctor will get information about the member's most cost-effective, quality locations.
3. If the doctor doesn't refer the member to one of the suggested locations, an Anthem Health Outreach Specialist will call the member to notify them of locations that may cost less money.
4. The member has the choice to follow their doctor's referral, or choose to make an appointment at a location that may be more cost efficient.

Members can also locate cost and quality information for CT scans and MRIs through the Anthem Care Comparison at anthem.com to get an idea of what a service may cost ahead of time.