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Consumer Engagement

The best employee benefits might not be valued unless employees understand how to use them. Because of this, benefit education and engagement strategies are an integral part of our focus here at FirstPerson. Research proves that employees are more satisfied with benefit programs they understand, even if the benefits are less rich. Our communication advisors are specialists in creating an ongoing dialogue with employees.

From understanding the rationale behind benefit decisions to being able to make informed choices about health care, employees need the right information. The results include increased job satisfaction, less turnover, and greater productivity.

The consumer engagement capabilities at FirstPerson include:
  • Branded communication campaigns
  • Employee benefit and satisfaction surveys
  • Print and electronic communications
  • Benefit education training sessions
  • Lunch-and-learn seminars
  • Total compensations statements
  • Personalized enrollment summary statements
  • Newsletters
  • Email campaigns
  • Intranet communications
  • Internal branding campaigns
  • Privately branded wellness programs 

For more information on strategies and programs geared towards consumer engagement or to schedule a meeting to talk about your specific needs, contact Bridget Scott at bscott@firstpersonadvisors.com  (317) 218-1558 | (877) 833-5900 x1558.