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| My Point of View |
| FirstPerson Blog |
New Generation of Advocacy
As we move into the health care reform era, we see a shift in how third-party administrator (TPA) services are delivered to customers. Specialized organizations are now available to provide outsourced solutions for the pain points within the traditional TPA/carrier model, including: disease management, wellness, nurse-line, and customer service. Find out more about this employer solution:
| Read more of Scott's point of view... |
Starfish Initiative Back-to-School Expo
The FirstPerson team supported the Starfish Initiative at the 2011 Back-to-School Expo, held at the Indiana Convention Center. FirstPerson, along with other exhibitors, offered items and services for school-aged children and their parents. The Starfish Initiative is a college access and readiness mentorship program for disadvantaged students in the Marion County area. Learn more about this year's expo:
| Read the full blog post... |
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| The Dysfunctions of a Team
by Laura Butler |
| Staying Ahead of Renewal Season
by Gwen A. Hall |
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When team challenges arise, I often refer to the book, The Five Dysfunctions of a Team by Patrick Lencioni. To ensure that our teams are collaborating well, we work diligently to prevent the dysfunctions and avoid the struggles they can bring to a team. The five dysfunctions are:
| Read more about conquering the dysfunctions... |
Renewal and open enrollment season are similar to holidays - they happen every year at the same time, so they should never be a surprise! The great news is, you can start scheduling meetings and calendaring events well in advance. Discuss the following with your Account Manager to start preparing for this busy season:
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Know Your Plan Numbers -
Understand Renewal Details -
Schedule Employee Meetings -
Consider Internal Timing -
Outline Critical Decisions
| Get more tips on being prepared for renewal season...
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| CONTACT US
FirstPerson
317.705.5900 office
877.833.5900 toll-free
firstpersonadvisors.com |
9000 Keystone Crossing
Suite 910
Indianapolis, IN 46240 |